Returns & Exchanges
At Apex Titanium, we stand behind the durability and craftsmanship of our premium home hardware and decor. If you are not completely satisfied with your purchase, you may return eligible items within 30 days of delivery for a full refund or exchange.
Initiate Your Request
Contact our support team with your order number and the specific items you wish to return to receive a Return Merchandise Authorization (RMA).
Secure Packaging
Place the items in their original packaging, ensuring all titanium components are securely wrapped to prevent scratching during transit.
Affix Shipping Label
Attach the provided prepaid shipping label to the outside of your package and drop it off at any authorized carrier location.
Inspection and Refund
Once our warehouse team verifies the condition of the returned goods, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing